Refund Policy

Last updated September 3, 2026

This Refund Policy explains how refund requests for RoboAtlas Starter purchases are handled. Starter is a one-time purchase; it is not a subscription and does not renew automatically.

Requesting a Refund

To request a refund, email app@42how.com within 14 calendar days of purchase. Include the email used at checkout and your Paddle transaction ID, if available. We will review your request and respond within five business days.

Eligibility

Refunds may be available when the purchased access or service has not been materially used or delivered, when a duplicate charge occurred, or when required by applicable law.

Where you expressly ask us to begin providing digital membership access or delivering a digital report before a refund period ends, your refund rights may be limited to the extent permitted by applicable law after access or delivery has begun.

How Refunds Are Processed

Approved refunds are submitted through Paddle to the original payment method. Your bank or payment provider determines when the funds appear in your account.

If you believe a charge is unauthorized, contact us first so that we can investigate promptly. This does not limit any rights you have under applicable law.

Contact

For refund questions, contact app@42how.com.

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