RoboAtlas
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Pepper

Price
Unknown
Type
Humanoid Robots · Wheeled Humanoid
Applications
Household · Domestic Assistance / Research & Education · Education Platform / Healthcare & Elderly Care · Elderly Care / Commercial Service · Retail
Status
Development ended
Availability
Discontinued
Purchase
Not disclosed
Release Date
2014
Country/Region
Japan
Last Verified
2026-08-05
How classification and status work

Category describes physical structure and function; wheels alone do not determine whether a robot is humanoid. Product stage describes demonstrated maturity. Commercial availability describes current access: a commercial product may still be limited to pilot customers. Neither stage nor availability alone proves that a product can be purchased. Unknown facts remain unknown.

20 DOF
Total degrees of freedom
1.21 m
Height
29 kg
Weight
12 h
Runtime

Pepper is a social humanoid robot from SoftBank Robotics, introduced in Japan in 2014. Standing 1.21 m tall, it uses a wheeled base, touchscreen and multiple sensors to communicate through speech, gestures and movement. It is used in retail, education, homes and care settings.

1 / 1Pepper

Capability Map

InteractionOfficial claim
Speech interaction

SoftBank Robotics lists voice as one of Pepper's sensing and communication functions.

InteractionDeployed
Human collaboration

SoftBank Robotics states that Pepper has been used worldwide in commercial, education, and care facilities for customer service, support, and education programs.

Hardware Specification

Degrees of freedom and drive

Total degrees of freedom
20 DOF

Mobility & Payload

Walking Speed
0.56 m/s

Mechanical and mounting

Height
1.21 m
Length
42.5 cm
Weight
29 kg
Width
48 cm

Mechanical Structure

Actuator Model
Electric Servo

Sensors

Attitude Sensor
2 gyroscopes
Audio Sensor
4 microphones
Camera
2 cameras
Depth Camera
1 depth/distance sensor
Sensors
Head: 4 microphones, 2 cameras, 1 distance sensor, 3 touch sensors; chest: 1 gyroscope; hands: 2 touch sensors; legs: 2 sonar, 6 laser, 3 bumper, 1 gyroscope and 2 infrared sensors.

Battery and Runtime

Battery Type
Lithium-ion battery
Runtime
12 h

Compute Platform

Operating System
NAOqi

Interaction and Communication

Communication
Wi-Fi IEEE 802.11 a/b/g/n (2.4/5 GHz)
Display
10.1-inch touchscreen display

Commercial Status

Status
Development ended
Price
Unknown
Release Date
2014

Deployment records

Progress, changes and sources from real-world projects.

Project source ↗
Production
Partner
HSBC Bank USA · Operator
Scenario
Public Service
Primary task
Greet visitors and explain basic banking and self-service options
Location
Beverly Hills, California, United States
Started
2019-03-07
Last verified
2026-10-09

Deployment timeline · 1

  1. Pepper begins assisting branch customers
As of the verified evidence; this is not live operating status.2026-10-09
Project source ↗
Production
Partner
Hama-sushi · Operator
Scenario
Hospitality
Primary task
Receive guests and provide seating guidance
Location
Japan
Started
2016
Last verified
2026-10-09
Operating sites
488

Deployment timeline · 2

  1. Pepper begins restaurant reception service
  2. Pepper rollout reaches all Hama-sushi restaurants
As of the verified evidence; this is not live operating status.2026-10-09

Timeline

  1. Robot release
    Pepper
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